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Get Bonus Downloads Here.url 181 B
~Get Your Files Here !/1 - Introduction/1 - Intro.mp4 147.37 MB
~Get Your Files Here !/1 - Introduction/2 - Mastering Accessible Customer Service Strategies Compliance and Inclusive In.html 2.36 KB
~Get Your Files Here !/1 - Introduction/3 - Expanding Business Opportunities and Attracting More Customers.html 3.6 KB
~Get Your Files Here !/1 - Introduction/4 - Digital Accessibility Ensuring Inclusive online Experiences for All.html 5.74 KB
~Get Your Files Here !/2 - Serving customers with special needs/5 - Understanding different types of disabilities and special needs.mp4 120.06 MB
~Get Your Files Here !/2 - Serving customers with special needs/5 - Understanding-Different-Types-of-Disabilities-and-Special-Needs.pdf 253.96 KB
~Get Your Files Here !/2 - Serving customers with special needs/6 - Assistive Technologies for Customers with Special Needs.html 5.13 KB
~Get Your Files Here !/2 - Serving customers with special needs/7 - Universal Design Creating Inclusive and Welcoming Experiences.html 5.61 KB
~Get Your Files Here !/2 - Serving customers with special needs/8 - Overview of Challenges in Serving Customers with Special Needs.mp4 42.46 MB
~Get Your Files Here !/2 - Serving customers with special needs/8 - Overview-of-Challenges-in-Serving-Customers-with-Special-Needs.pdf 41.3 KB
~Get Your Files Here !/3 - Visually Impaired customers/10 - Enhancing the Retail and Entertainment Experience Assistance Visually Impaired.html 4.35 KB
~Get Your Files Here !/3 - Visually Impaired customers/11 - Customizations that need to be done in shop or cafeteria serving visually impair.html 4.17 KB
~Get Your Files Here !/3 - Visually Impaired customers/11 - Customizations-for-visually-impaired.pdf 1.75 MB
~Get Your Files Here !/3 - Visually Impaired customers/12 - Summary.mp4 7.11 MB
~Get Your Files Here !/3 - Visually Impaired customers/12 - TOP-3-THINGS-TO-IMPROVE-CUSTOMER-SERVICE-FOR-VISUAL-IMPAORMENTS.pdf 154.73 KB
~Get Your Files Here !/3 - Visually Impaired customers/9 - Understanding the Unique Needs of Visually Impaired Individuals.mp4 213.25 MB
~Get Your Files Here !/3 - Visually Impaired customers/9 - Understanding-the-unique-needs-for-visually-impaired.pdf 358.91 KB
~Get Your Files Here !/4 - Customers with hearing impairments/13 - Meeting the Unique Needs of Customers who are Deaf or Hard of Hearing.mp4 63.19 MB
~Get Your Files Here !/4 - Customers with hearing impairments/13 - Understanding-the-unique-needs-for-hearing-impairments.pdf 214.94 KB
~Get Your Files Here !/4 - Customers with hearing impairments/14 - Customer Service Guidelines for Serving Customers with Hearing Impairments.html 4.02 KB
~Get Your Files Here !/4 - Customers with hearing impairments/15 - Creating an Inclusive Shopping Experience for Customers with Hearing Impairments.html 4.11 KB
~Get Your Files Here !/4 - Customers with hearing impairments/16 - Summary.mp4 7.1 MB
~Get Your Files Here !/4 - Customers with hearing impairments/16 - TOP-3-THINGS-TO-IMPROVE-CUSTOMER-SERVICE-FOR-HEARING-IMPAIRMENTS.pdf 1.3 MB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/17 - Understanding the Needs of Customers with Cognitive and Learning Disabilities.mp4 75.7 MB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/17 - Understanding-the-Needs-of-Customers-with-Cognitive-and-Learning-Disabilities.pdf 72.81 KB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/18 - Alterations for Serving Customers with Cognitive and Learning Disabilities.html 3.72 KB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/19 - Best Customer Service for Customers with Cognitive and Learning Disabilities.html 3.42 KB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/20 - Summary.mp4 9.6 MB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/20 - TOP-3-THINGS-TO-IMPROVE-CUSTOMER-SERVICE-FOR-COGNITIVE-DISABILITIES.pdf 2.27 MB
~Get Your Files Here !/6 - Customers with physical disabilities/21 - Understanding the Needs of Customers with Physical Disabilities.mp4 152.31 MB
~Get Your Files Here !/6 - Customers with physical disabilities/21 - Understanding-the-Needs-of-Customers-with-Physical-Disabilities.pdf 73.78 KB
~Get Your Files Here !/6 - Customers with physical disabilities/22 - Best Customer Service for Customers with Physical Disabilities.html 3.99 KB
~Get Your Files Here !/6 - Customers with physical disabilities/23 - Alterations for Customers with Physical Disabilities.html 3.98 KB
~Get Your Files Here !/6 - Customers with physical disabilities/23 - List-of-alterations-to-be-done.pdf 44.49 KB
~Get Your Files Here !/6 - Customers with physical disabilities/24 - Summary.mp4 9.59 MB
~Get Your Files Here !/6 - Customers with physical disabilities/24 - TOP-3-THINGS-TO-IMPROVE-CUSTOMER-SERVICE-FOR-PHYSICAL-DISABILITIES.pdf 1.82 MB
~Get Your Files Here !/7 - Summary/1 - Accessible Customer Service Quiz.html 43 B
~Get Your Files Here !/7 - Summary/25 - Accessibility as a Human Right Building an Inclusive and Accessible World.html 4.71 KB
~Get Your Files Here !/7 - Summary/26 - Key take aways for providing acessible customer service.html 3.14 KB
~Get Your Files Here !/Bonus Resources.txt 386 B
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